Mench delivers education via a chatbot over Facebook Messenger.
When creating a bootcamp, instructors are in essence programming the brain of the Mench chatbot.
All details about the bootcamp, milestones, and tasks are delivered via a series of messages.
The instructors need to break down their assignments into a series of messages which are simply small snippets of digestible information.
The messages can contain up to 420 characters of text, which can include maximum one link per message. Messages can also be an image or a video (30 MB max).
Messages are delivered in the order they are created but they can be rearranged by dragging them up or down.
Types of Messages
- Instructional messages: created by the instructor.
- System messages: generated by Menchbot.
- Instant messages: delivered in realtime by the instructor or the Mench team.
- Scheduled messages: scheduled by the instructor or the Mench team.
- Triggered messages: delivered when a specific event is recorded.
Types of instructional messages:
- Explanatory: to give an overview of the task.
- Input task: to get the student to consume a piece of content.
- Output task: to get the student to take tangible action.
- Motivational: to encourage the student to keep taking action.
- Inspirational: to get the student into the right mindset.
- Informational: to describe the bootcamp/milestone.
Delivery modes for instructional messages:
When creating a new message, the instructor can select 3 modes for each message:
- ON-START: delivered automatically at the beginning of the milestone.
- DRIP: delivered automatically during the milestone at calculated intervals deemed to have optimum engagement.
- SCHEDULED: delivered at a specific date/time.
Types of system messages:
These messages are delivered automatically by Mench and are typically reminders for upcoming deadlines, coaching calls, and to encourage students to engage and complete their assignments on time.
- Task reminders: to complete tasks on time.
- Event reminders: for group calls and 1:1 sessions.
- Progress: indicating how much the student has accomplished so far.
- Individual: progress of the student only.
- Class: progress in relation to the rest of the current class
- Achievement: indicating points earned, earned badges, unlocked rewards, etc.
- Updates: related to platform status (news, upgrades, issues).